aa77's Privacy Policy
aa77 is fully transparent and responsible about how your personal information is collected, stored, and protected.
aa77 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy describes how aa77 collects your personal information, how it is used, and what measures are taken to protect your data.
By using our website (aa77.cam), you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, you are requested to refrain from using our services.
This privacy policy may be updated from time to time. If any changes are made, we will notify you through the website and update the "Last Updated" date at the top of the policy.
What Information We Collect
1.1 Registration and Account Information
When you open an account with aa77, we collect the following information:
- Full name (as per national identity card or passport)
- Date of birth (for age verification — only those aged 21 or above may open an account)
- Email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- Preferred username and password
1.2 Identity Verification Information
We may verify a user's identity to ensure secure transactions and account protection. For this purpose, information from a National Identity Card (NID), passport, or other government-recognised documents may be requested.
1.3 Financial Transaction Information
When processing deposit and withdrawal transactions, we store the following information:
- bKash, Nagad, or Rocket mobile banking number
- Transaction amount and date
- Transaction ID or reference number
We never store your mobile banking PIN or password.
1.4 Technical and Usage Information
While you use our platform, certain information is collected automatically, including:
- IP address and device identification information
- Browser type and operating system
- Pages visited and session duration
- Information collected through cookies and similar tracking technologies
How We Use Your Information
aa77 uses your personal information for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Transaction Processing: To complete deposits and withdrawals and to maintain financial records.
- Service Improvement: To improve the user experience and to add new games and features.
- Security Assurance: To prevent fraud, hacking, and unauthorised access.
- Legal Compliance: To comply with applicable laws and regulations.
- Customer Support: To resolve your issues and answer your questions.
- Promotional Communication: To inform you about new offers and bonuses, based on your consent.
We will not use your information for any purpose beyond those stated above.
Sharing Information with Third Parties
aa77 does not sell your personal information to any third party and does not share it for commercial purposes without your prior consent. However, information may be shared in the following circumstances:
- Payment Processors: Necessary information is shared with payment gateway service providers such as bKash, Nagad, and Rocket to process transactions.
- Technology Service Providers: Information may be shared with technology support companies that operate our platform — but only to the extent required.
- Legal Obligations: It may be necessary to provide information to authorities as part of a court order, government directive, or legal process.
- Fraud Prevention: We may cooperate with relevant authorities in cases of cybersecurity or financial crime investigations.
All our partners are contractually bound to comply with our privacy policy and may use the information only for the specified purposes.
Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored in your browser or on your device. They help our website remember your preferences and personalise the service.
4.2 What Types of Cookies Do We Use?
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your language preferences and account settings.
- Analytics Cookies: Used to analyse user behaviour and improve the platform.
4.3 Cookie Controls
You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some services to not function properly.
Data Storage and Security
5.1 Data Retention Period
We will retain your personal information for as long as your account is active or as needed to provide our services. Even after account closure, certain information may be retained for a period to meet legal obligations.
5.2 Security Measures
aa77 applies industry-standard security measures to protect your information, including:
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Firewall and intrusion detection systems
- Regular security audits and testing
- Password hashing and secure storage
- Two-Factor Authentication support
However, no data transmission over the internet or electronic storage can be guaranteed to be completely secure. We take every precaution, but a claim of 100% security is not possible.
Your Rights and Controls
As a user of aa77, you have the following rights over your own personal information:
- Right to Access: You can find out what information we hold about you and request a copy of that information.
- Right to Correction: If any of your information is incorrect, you can request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations apply.
- Right to Object to Processing: You may object to your information being used for marketing purposes.
- Right to Withdraw Consent: If you have previously given consent for your information to be used for a specific purpose, you may withdraw that consent at any time.
To exercise these rights, please contact our support team. We will process your request as quickly as possible.
Minors' Privacy
aa77 is strictly a platform for adults. Only those aged 21 or above may use our services. We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that a minor has registered on our platform, their account will be closed immediately and the associated information will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact us immediately at: [email protected]
International Data Transfers
aa77's servers and data processing partners may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the protection of that information always meets the standards of this privacy policy.
We sign data protection agreements with all our international partners and ensure that they apply protection measures equivalent to our own standards.
Policy Changes and Contact
9.1 Policy Changes
aa77 reserves the right to change or update this privacy policy as needed. For any significant changes, we will:
- Display a notice on the main page of the website.
- Send an update notification to the registered email address.
- Update the "Last Updated" date at the top of the policy.
If you continue to use the platform after the revised policy takes effect, you will be considered to have agreed to the revised policy.
9.2 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- 24/7 Live Chat: Support available in Bengali
Our privacy team is always ready to respond to any request.
Your information is protected — aa77 is always here for you
To learn more about our privacy policy or for any request regarding your information, contact our support team directly.